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Delivery

Shipping costs

Question about shipping? You can order from us if you are located in both the USA and Canada. For all orders (including Canadian orders), all costs include shipping and duty. The price you see on our website is the price you pay. Your order will be shipped from our facility in Boise.

size details

When is the last order date for Christmas delivery?

Good question. We are doing everything we can to make sure we get orders to you in time for Christmas. The below dates are the last dates that orders can be guaranteed for pre-Christmas delivery. We will be continuing to ship after this, but the orders might not make it in time.

USA: December 18th

Canada: December 14th

What are the shipping costs?

 
Country Delivery Method Time Cost
USA Free Delivery ($10 on orders under $100) 2 - 5 Working Days Free
Canada Free Delivery ($15CAD on orders under $150CAD) 2 - 4 Working Days Free
 

How long does it take to receive?

Once your order has been placed, it will be dispatched within 1 working day, and arrive with you in an additional 2-5 days.

How can I track my order?

Once your order has been shipped, you will receive an email with a tracking link.  

I live in Canada do I have to pay tax upon import?

Duty and import tax is included in all prices listed on our website.  

Can I cancel or change my order once it has been placed?

Once an order has been placed it can’t be changed before being shipped. However, if you receive the order and you aren’t happy with the contents - you can return it to us, free of charge.  

Which delivery companies do you use?

We use a variety of different companies depending on the contents of your order. These include UPS and FedEx.

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